Let’s talk usability

Jul 01, 2009

Usability is one of the most overlooked aspects of good web design.

I love going to the site TED.com and watching the lectures of some of the most brilliant minds living today. For a site that delivers Informative, Inspiring, and fascinating lectures they need to make sure their web sites’ usability is held to the same standards as their speakers.

When I see a talk by a speaker that I would listen to no matter what the topic is, such as Al Gore, Tim Berners-Lee, Julia Sweeney, or J.J. Abrams, I click through to the video and enjoy, but I am not familiar with everyone that lectures at TED, so there is need to see what the topic of the talk is before I click through. Now when I do click through the entire title of the talk is revealed, but if I am not interested I have to click the back button and I shouldn’t have to. That is why there are ALT tags.

usability - alt tag description graphic - TED.com

TED.com - Truncated Titles AND ALT tags?

You will notice in this screen shot of the TED.com site they truncate some of the titles of the talks with ellipsis (the worst culprits shown with red arrows), which is fine if you provide the entire title in the ALT tag, but they don’t, they give you the same truncated description. On this particular day half the talks to me are a mystery with such titles as: “Katherine Fulton: You are the…”, or “Philip Zimbardo prescribes a…”, and “Paul Collier’s new rules for…”.

New rules for WHAT?

You are the WHAT?

WHAT are you prescribing Phil?

This is a cousin to mystery meat navigation where the user has to guess at what they are clicking through to. Again, wouldn’t be that bad if I could hover over the link to see the full title, and why they don’t include the full title in the ALT tag is beyond me.

Remember when you truncate links or titles to articles, make sure your ALT tag gives the full description, that is what they are there for. They are also for the handicapped, but I guess in this case all of us are handicapped when it comes to figuring out what these talks are about.

Another quick example off the top of my head is at ABC.com where they allow you to watch their shows online. When I open up their player and chose the show “What Would You Do?” I found each episodes summery a description of the concept for the show as a whole, but not actual details on what each episode contains. Even though this ABC player is in Flash I am considering these roll over descriptions alt tags and it just repeats the same  text for each episode. Now I believe some of their shows like LOST do give summaries for each episode, but it shouldn’t be hard to do it right for all the content.

Trust me your users will thank you for it.

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Our next Chicago Internet marketing training class is May 28

May 15, 2009

We began our Internet marketing training classes at the beginning of the year, and are now aiming to have them more regularly. The next one is schedule for Thursday, May 28, from 9:30 a.m. to 11:30 a.m. in our Chicago Loop training center (at 111 W. Washington).

The Intro course is a comprehensive session that covers everything from how search engines work, how and why a site ranks (or doesn’t), how to maximize your site for more traffic and higher organic ranking, pay per click and much, much more.

Fore more information, and to register for this class, or the next (June 11), check out our Search Engine Marketing 101 page.

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Submitting an online press release? Make sure it’s optimized.

Mar 20, 2009

A good way to get any news about your company out to journalists, bloggers and other industry insiders is through online press releases. There are numerous websites that offer this service (some are free, but many of the most trusted ones are not), so submitting one has really never been easier. But, an online press release shouldn’t be treated the exact same way as regular press release.

Think of an online press release as an extension of your SEO-compliant website: it should contain plenty of relevant keywords in the text, but not be spammy, have clearly defined sections/titles (instead of an H1 or H2, headlines and subheads),  links back to your site, and images or other media that will grab a reader’s attention.

Keep in mind, if you haven’t done keyword research for your site in a while (six months to a year), it’s a good idea to revisist those, as well, before preparing your press release. And don’t forget to add any new words you may discover to your site!

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Confessions of an Adware Author

Feb 09, 2009

If you want just one, really compelling reason not to run Windows or Internet Explorer, here it is:

“Windows has this thing called Create Remote Thread. Basically, the semantics of Create Remote Thread are: You’re a process, I’m a different process. I call you and say “Hey! I have this bit of code. I’d really like it if you’d run this.” You’d say, “Sure,” because you’re a Windows process– you’re all hippie-like and free love. Windows processes, by the way, are insanely promiscuous.”

If you’ve ever wondered exactly how adware works, read the rest of the interview.  Don’t worry, it’s written for laymen.

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A new year, a perfect time to start social media marketing

Dec 31, 2008

We’ve stressed the importance of jumping on the social media bandwagon before, and maybe you’ve realized that just about every successful company is involved in it, to some degree. Maybe now you’ve realized that this really isn’t just a fad, or simply something college students utilize to update their buddies on what they’re doing.Social media, when used correctly, is actually a very useful way to market your brand or business. Everyone is catching on. Stuntdubl offers their Nine Reasons Why, but these are probably the most important reasons:

1. Your competition is doing it. Most likely. Or, like you, will be soon.

2. Your customers are using it. Almost without a doubt, to some degree, whether they realize it or not.

3. More social = more search. More search = more customers. More customers = more business. It’s not rocket science.

4. It’s “grassroots.” It’s cheap. It takes time, sometimes a lot of it, sure. But there’s no cost to actually belong to social media sites, so it’s worth utilizing.

5. You can reach a lot of people at once. It’s a great way to send out information (as long as you’re not spamming) immediately.

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